Posted: Fri Jun 04, 2010 1:57 pm Post subject: upload to @trip server problems
Hi, i have GT-200T and am getting message"Failed to trip service. Please check your account information and internet connection"
It worked fine once then above message appeared, i am logged on to internet and my password is correct. I tried yesterday and today, with same result. I even changed my password and still no luck. i searched forums and note that the server maybe down, bit 2 days in a row? any help would be appreciated
Richard
Hi, i have GT-200T and am getting message"Failed to trip service. Please check your account information and internet connection"
It worked fine once then above message appeared, i am logged on to internet and my password is correct. I tried yesterday and today, with same result. I even changed my password and still no luck. i searched forums and note that the server maybe down, bit 2 days in a row? any help would be appreciated
Posted: Fri Jun 04, 2010 4:36 pm Post subject: Re: upload to @trip server problems
Sona wrote:
Hi, i have GT-200T and am getting message"Failed to trip service. Please check your account information and internet connection"
It worked fine once then above message appeared, i am logged on to internet and my password is correct. I tried yesterday and today, with same result. I even changed my password and still no luck. i searched forums and note that the server maybe down, bit 2 days in a row? any help would be appreciated
Richard
This happens when the server is down possibly for backup or maintenance. In my location EDT (Easter Daylight Saving Time zone - Eastern US), I get this message almost every day about 8 PM. I wait about 15 minutes and try again - usually I get a connection.
Sona wrote:
Hi, i have GT-200T and am getting message"Failed to trip service. Please check your account information and internet connection"
It worked fine once then above message appeared, i am logged on to internet and my password is correct. I tried yesterday and today, with same result. I even changed my password and still no luck. i searched forums and note that the server maybe down, bit 2 days in a row? any help would be appreciated
Richard
This happens when the server is down possibly for backup or maintenance. In my location EDT (Easter Daylight Saving Time zone - Eastern US), I get this message almost every day about 8 PM. I wait about 15 minutes and try again - usually I get a connection.
Posted: Fri Jun 04, 2010 8:29 pm Post subject: Re: upload to @trip server problems
Sona wrote:
Hi Thanks for this but have tried ar several different times but still the same result.
I chnaged the time in my pc, would that affect it? If so how do i fix it? Thanks for your help
Richard
The only thing that comes to my mind is that you maxed-out the space on the server. If I'm wrong, I hope that more experienced users or someone from Mobile Technology Action will help you.
To check your space on the server, please do the following:
1. Login into a-trip.com
2. Click Settings on top right of the page.
3. Click Manage My Trips
Good Luck!
Sona wrote:
Hi Thanks for this but have tried ar several different times but still the same result.
I chnaged the time in my pc, would that affect it? If so how do i fix it? Thanks for your help
Richard
The only thing that comes to my mind is that you maxed-out the space on the server. If I'm wrong, I hope that more experienced users or someone from Mobile Technology Action will help you.
To check your space on the server, please do the following:
1. Login into a-trip.com
2. Click Settings on top right of the page.
3. Click Manage My Trips
Thanks have looked at your suggestion but all is ok. This is very frustrating, have spent at least three hrs trying different things that have been suggest by others in previous forum topics. Any clus on how to get a response from themobile team
best regards
Richard
Hi Norman,
Thanks have looked at your suggestion but all is ok. This is very frustrating, have spent at least three hrs trying different things that have been suggest by others in previous forum topics. Any clus on how to get a response from themobile team
Thanks have looked at your suggestion but all is ok. This is very frustrating, have spent at least three hrs trying different things that have been suggest by others in previous forum topics. Any clus on how to get a response from themobile team
best regards
Richard
If you can log into the forum, your login and password have to be OK. When you retype your email and password in the @trip PC software corectly and it doesn't work, it has to be some weird @trip PC error or an effect of some settings in your computer (firewall?).
The response from the Mobile Action support staff is slow sometimes - you may have to wait until Monday.
Sona wrote:
Hi Norman,
Thanks have looked at your suggestion but all is ok. This is very frustrating, have spent at least three hrs trying different things that have been suggest by others in previous forum topics. Any clus on how to get a response from themobile team
best regards
Richard
If you can log into the forum, your login and password have to be OK. When you retype your email and password in the @trip PC software corectly and it doesn't work, it has to be some weird @trip PC error or an effect of some settings in your computer (firewall?).
The response from the Mobile Action support staff is slow sometimes - you may have to wait until Monday.
Thanks for the reply, yes we have tried another computer and it works. What we need to know is why did the program work correctly on my computer then stop! Our fire wall is off, the software is the latest. There is nothing wrong with my computer!!!
Once again my computer did work once then stopped. Please advsie. Also how much internet data is used by your program
Thanks
Sona
Dear Macs,
Thanks for the reply, yes we have tried another computer and it works. What we need to know is why did the program work correctly on my computer then stop! Our fire wall is off, the software is the latest. There is nothing wrong with my computer!!!
Once again my computer did work once then stopped. Please advsie. Also how much internet data is used by your program
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