f you still have the problem(can not work normally), you might contact the retailer to check this Device. If the Device was damaged and still in one-year warranty, please ask the retailer to exchange one for you. Thank You!
f you still have the problem(can not work normally), you might contact the retailer to check this Device. If the Device was damaged and still in one-year warranty, please ask the retailer to exchange one for you. Thank You!
The device is working, but when I unplug it the red light usually stays on (not every time, but more often than not). When the light stays on, how do I get it to go off?
The device is working, but when I unplug it the red light usually stays on (not every time, but more often than not). When the light stays on, how do I get it to go off?
Please reset your i-gotU device from the latest @trip PC software version. If you still have the same problem, you might contact the retailer to check this Device. Thank you!
The device is working, but when I unplug it the red light usually stays on (not every time, but more often than not). When the light stays on, how do I get it to go off?
Please reset your i-gotU device from the latest @trip PC software version. If you still have the same problem, you might contact the retailer to check this Device. Thank you!
The device is working, but when I unplug it the red light usually stays on (not every time, but more often than not). When the light stays on, how do I get it to go off?
Please reset your i-gotU device from the latest @trip PC software version.
I have already reset the device and it didn't change anything.
macs wrote:
If you still have the same problem, you might contact the retailer to check this Device. Thank you!
This seems to be the standard response to any problem with the device. I cannot believe that there are this many faulty devices.
Is there any way of getting diagnostics on the device (eg. a debug log) to see what its current status is? I am keen on sorting this, as when the device works it does a great job, it's just that it behaves erratically a lot of the time.
macs wrote:
Please reset your i-gotU device from the latest @trip PC software version.
I have already reset the device and it didn't change anything.
macs wrote:
If you still have the same problem, you might contact the retailer to check this Device. Thank you!
This seems to be the standard response to any problem with the device. I cannot believe that there are this many faulty devices.
Is there any way of getting diagnostics on the device (eg. a debug log) to see what its current status is? I am keen on sorting this, as when the device works it does a great job, it's just that it behaves erratically a lot of the time.
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